1. PURPOSE

Make a difference in customer service and make a commitment to bring  to the community with quality products and after-sales service be considerate when using services at UIMAX.

Support and add value to customers when using products here.

2. SCOPE OF APPLICATION

Target: customers who buy products at UIMAX system

3. PRODUCT EXCHANGE & REFUND POLICY

  • Product is distributed by UIMAX system.
  • Products with technical defects confirmed by Manufacturer/Suppliers.
  • Product cannot work or lack features due to lack of template, license.

4. CONDITIONS NOT TO CHANGE PRODUCTS

  • The product is not compatible with the customer’s website, server, or environment.
  • Customers make changes to the source code of the original product.
  • The product is not used according to the instructions and purposes of the manufacturer.

5. REGULATIONS FOR IMPLEMENTATION OF PRODUCTS

  • Fill in information at product exchange form.
  • Make 1 exchange 1 product (same price).
  • Not applicable for Basic, Pro and Ultra products.